Introducing Katy Flatt

Ops lead.
Brand guardian.
Creative lead.
All in one.

I keep creative teams running — with the workflows, documentation, and editorial standards to prove it.

How I work

No one size fits all.

Every team is different, so I don’t show up with a blueprint and force it. I look at how your team actually works — the tools, the people, the culture, the client relationships — and I design around what’s real.

Advise

We jump on a video call to dig into what’s wroking and what isn’t.

Plan

A written plan you can actually hand to your team and act on.

Build

I do the work — tool setup, process design, SOPs, documentation, scoped to your needs.

Create order from chaos.

Hi, I’m Katy. Katy Flatt. I keep creative teams running.

I help editorial and creative teams get organized, stay aligned, and actually ship — no more drafts stuck in review, feedback lost in Slack threads, or onboarding docs that don’t exist yet. I look at how work actually moves through your team, figure out where it breaks down, and build the systems to make the whole thing run.

I’ve spent the last decade doing this for agencies, startups, and online education brands. I’ve managed editorial workflows for 80+ clients, built knowledge bases from scratch, and turned groups of remote freelancers into organized, in-sync teams. I also come with a brain trust of professional creatives I trust — writers, designers, strategists — when your team needs the people, too.

What I Do

What I actually do

I handle the full operational infrastructure for content teams — not just the PM board, but everything that makes creative work actually move.

Workflow architecture

Designing how work flows from strategy to publish — including steps people forget about, like legal review, SME interviews, partner approvals, and asset gathering.

System design & setup

Configuring your PM or KB tools (Asana, ClickUp, monday, Notion) so they’re organized, intuitive, and built for how your team actually works.

Documentation & knowledge bases

Centralizing SOPs, brand guidelines, voice and tone directives, stakeholder feedback, design assets, and templates — all in one findable place.

Digital organization

Structuring Google Drive, Notion, Asana, Slack — whatever you use — so people can find what they need without asking for a link.

Traffic management & accountability

Keeping creative work moving through the pipeline, surfacing blockers early, adjusting deadlines before they’re missed, and liaising with stakeholders outside the immediate team.

Team alignment & communication

Making sure freelancers, stakeholders, and internal teams stay on the same page — clear handoffs, consistent updates, and the kind of communication rhythms that make distributed teams actually work.

Clients

Brands I’ve worked with

What people say

The work speaks for itself. Here’s what happens when a team finally has the systems they need.
She builds the systems that make everything else possible. She’s not flashy about it. She just quietly makes sure things work.
Prateek Agarwal
CMO, Prat City LLC & Best Online Traffic School
Katy is the absolute glue that transformed a group of 20+ remote freelancers from all over the world into an organized, focused, in-sync team that nails due dates and does our best possible work.
Tyler Hakes
Content Marketing Consultant & Founder, Optimist
With barely any guidance from me, she built out my entire client workflow in Asana from scratch, and honestly, she did it better than I ever could have.
Steph Trovato
Content Marketing Strategist, Big H Content
Katy knows how to make remote creative teams work. She’s the best project manager I’ve ever worked with. Katy is a unique combination of border collie, cheerleader, diplomat, and drill sergeant: she tracks EVERYTHING, keeps team members motivated and engaged, handles client requests with aplomb, and hits every deadline. All while keeping things fun.
Scott Davis
Owner & Director, Davis Communications Ltd

Ready to fix
your workflow?

Whether you need a diagnostic call, a written plan, or someone to come in and build it — let’s figure out what your team needs.